MTN Uganda has today announced the formalization of its strategic partnership with Microsoft, aiming to accelerate digital and cloud transformation across Uganda. This partnership marks a significant milestone in MTN’s Ambition 2025 strategy to transition from a telecommunications company to a leading technology company, delivering innovative solutions for Africa’s progress.

The announcement, brought together key stakeholders from both organizations, including representatives from the media, business partners, and valued customers. Utilizing Microsoft Teams, a product that MTN Uganda also offers to its customers, underscored the practical applications and benefits of the collaboration. Initially established in 2022, the partnership seeks to leverage the strengths of both companies to drive growth and digital transformation across the continent.

In his keynote speech, Ibrahim Senyonga, the General Manager of MTN Uganda’s EBU, emphasized the value of this partnership stating: “Our strategic alliance with Microsoft is a testament to our commitment to providing cutting-edge technology solutions that drive progress and innovation in Uganda. This partnership will enhance our ability to deliver superior digital and cloud services, empowering businesses of all sizes to thrive in the digital era.”

Another significant achievement that was celebrated at the event was MTN Uganda’s certification as a Microsoft Solution partner. This certification validates MTN’s proficiency in Microsoft products and its consistent delivery of high-quality customer solutions. “We are incredibly proud to be certified as a Microsoft Solutions partner,” added Ibrahim Senyonga. “This certification not only reflects our technical proficiency but also our dedication to delivering exceptional services to our customers.”

Another significant achievement that was celebrated at the event was MTN Uganda’s certification as a Microsoft Solution partner. This certification validates MTN’s proficiency in Microsoft products and its consistent delivery of high-quality customer solutions.

Damian Nelson, Microsoft’s Senior Manager for Partnership Development, echoed these sentiments, emphasizing the strategic vision of the alliance. “Our partnership with MTN Uganda is driven by a shared vision of enabling digital transformation across Africa. By combining our resources and expertise, we can offer comprehensive solutions that address the unique needs of Ugandan businesses, fostering innovation and growth.”

Through this partnership, MTN Uganda will offer a wide range of Microsoft products, including Office 365, Azure cloud services, and Teams Operator Connect. These solutions are designed to enhance productivity, streamline communication, and support advanced cloud computing needs.

As a Microsoft Solutions Partner, MTN Uganda has technical capabilities, extensive experience, and proven ability to deliver successful customer outcomes aligned with the Microsoft Cloud. With certifications in Modern Work, Infrastructure, Data & AI, and Digital & App Innovation, MTN Uganda can provide cutting-edge solutions tailored to the specific needs of Ugandan businesses.

In addition to our enhanced product offerings, our partnership ensures local billing capabilities customized for the Ugandan market. This simplifies financial transactions and improves management for our customers, making technology investments more accessible and effective.

Moreover, MTN Uganda’s locally based support team is dedicated to delivering responsive assistance and expert guidance. “Our customers can expect prompt issue resolution and personalized support from our local dedicated team,” noted Ibrahim Senyonga. “We prioritize delivering maximum value from their Microsoft investments, ensuring a seamless experience.”

The event concluded with a Q&A session where the attendees had the opportunity to interact with MTN and Microsoft representatives, gaining insights into how these technologies can drive operational efficiency and innovation.